We apologize if you have received a defective item!
There is no need to return the item to us. Instead, please send the following information to our customer service team at support@cfab.com so that we can look into the matter:
- Your order number (#cf123456)
- Name of the item
- Photos showing:
1. The defect as clearly as possible
2. The cfab logo and label
All complaints regarding orders that arrive with damaged or incorrect items must be reported to us within 3 days of delivery.